Hello.
I help organizations advance their digital experience strategies through a variety of mediums and tactics, including knowledge and product management, conversational AI, communications, and change management.
My approach is grounded in defining key success targets aligned to an actionable roadmap to achieve desired results and sustainable impact.
Portfolio | Resume
Digital Experience
Delivering human-centered digital solutions that elevate workplace culture, streamline process, and empower employees to thrive at work.
Strategic Communication & Change Management
Shaping enterprise narratives and change strategies that connect people to purpose, foster transparency, and reinforce long-term, sustainable employee engagement.
Conversational AI
Spearheading the design and launch of enterprise AI assistants that deliver personalized support, reduce friction, and enhance user experiences.
Product Management
Translating employee needs into product enhancements by aligning cross-functional teams, defining goals, prioritizing execution, and setting clear success metrics.
Knowledge Management
Architecting intuitive knowledge ecosystems that surface critical information, improve search, and enable smarter decision-making and support across the employee lifecycle.
Content Strategy
Leading content governance and experience design to ensure content is accurate, accessible, and relevant; fostering a content accessibility mindset across organizations.
Areas of Expertise
Get in touch
Are you looking for consulting support or think I would be a good fit for an initiative or role at your company? Let me know!